Protect Your Brand Online: Beat Counterfeits and Unauthorized Resellers

October 17, 2025
Insight
Brand Protection AI Agent Main Image

Brand Creates a Premium

Even with identical specs, products from a strong brand sell at higher prices. For example, when a no-name earbud sells for $39, a trusted brand can offer the same specs at $99 and still maintain demand.

That extra amount is the brand premium. People buy because it looks more refined, feels more reliable, and reviews make them comfortable. This trust becomes pricing power and higher conversion.

Over time, that trust becomes an intangible asset that shapes cash flow and enterprise value. Reliable channels, accurate and consistent product information, and credible reviews lift price, conversion, and repeat purchases together.

How Brands Leak Online

Brand value takes time to build. Because long-earned trust affects price and conversion, more actors try to exploit it. Today brand abuse shows up as discount dumping, impersonation, and counterfeits or unauthorized copies, often at the same time.

Common abuse patterns

  • Unauthorized reseller discounting
    Repeated prices far below the official price break shoppers’ reference price.
  • Listing hijacking
    Unauthorized sellers insert themselves into existing product pages and take the default seller spot.
  • Impersonation and fake stores
    Ads like “20% cheaper than official” push shoppers to unofficial checkout pages.
  • Counterfeits and unauthorized copies
    Logos, packaging, images, and descriptions are cloned and uploaded across multiple marketplaces.
  • Review manipulation
    Malicious reviews on competing items or exaggerated reviews on one’s own listings distort decisions.
  • Domain squatting and phishing
    Lookalike URLs host fake sites that steal payment or personal data.

In 2025, the Singapore High Court recognized statutory damages for online sales of counterfeit Louis Vuitton products, clarifying how to enforce and calculate damages in e-commerce. It shows that online brand abuse is a real business dispute with legal consequences.

When reference prices vary and unofficial links spread, shoppers leave quickly. If this isn’t prevented early, the impact moves from short-term orders to customer experience, repeat purchases, and partner trust.

Brand Protection Methods and Their Limits

Protecting brand value online is an ongoing operational effort. Most teams repeat the steps below:

  1. Rights registration
    File trademarks and copyrights. Enroll in major marketplaces’ brand registries.
  2. Monitoring
    Watch for abnormal pricing and impersonation pages tied to unauthorized resellers.
  3. Evidence collection
    When the brand abuse is detected, save screenshots, URLs, and timestamps. Log seller names, price changes, and channels in a simple table.
  4. Takedown and enforcement
    Use each platform’s form to request removal. Send warnings or breach notices to unauthorized resellers.
  5. Partner communication
    Reannounce pricing policies such as MAP. Share reseller guides and FAQs. Ask for brand keyword protection where it applies.

Manual work struggles to keep up. While people check, capture, and file, new unauthorized listings appear.

  • Speed: Abuse happens in real time. Manual checks lag behind.
  • Scale: It appears across many marketplaces and sellers at once.
  • Connectivity: Price disruption, cloned pages, and impersonation ads are linked, but split channels hide the whole picture.
  • Repetition: Each platform has different forms, so teams retype the same fields. Handoffs break continuity.
  • Cross-border friction: Language, rules, and jurisdiction slow responses.
  • Data gaps: It is hard to show how protection works in relation to sales, reviews, and repeat purchases.

The current playbook is necessary, but it is not enough. Automation closes the gaps.

A Better Way to Protect the Brand

An AI-powered Brand Protection Agent automates the heavy work from monitoring through takedown.

  1. Rights registration
    This step involves legal authority and policy choices, so people own it.
  2. Monitoring
    • The agent scans 1,000+ marketplaces for suspected abuse.
    • It compares identical images, text, and price patterns to reduce duplicates and false positives.
  3. Evidence collection
    On detection, it compiles screenshots, URLs, timestamps, seller names, shown prices, and channels into one evidence bundle.
    • Each case gets an ID and a one-page summary that explains what is wrong, where it was found, and the likely impact.
    • It also adds a brief note explaining why the product was flagged.
  4. Takedown and enforcement
    It prepares platform specific removal reports and warning or breach notices to unauthorized resellers.
    • A person approves or declines. The agent then tracks status from submitted → received → follow-up → removed or denied.
    • If a platform asks for more information, the agent drafts the exact follow-up it needs.
  5. Partner communication
    Reannounce pricing policies and distribute training and FAQs.
    • The agent schedules recurring notices and sends drafts. Humans finalize the wording.
    • It keeps keyword protection and impersonation reporting guides up to date with live links.

Brand protection is not a one-time hammer. It is an everyday operating habit.Automate the repetition, gain speed, and trust will eventually return.

Enhans Brand Protection Agent turns protection work into a real-time, measurable, and strategic practice.

Download the Brand Protection Agent Report for details.

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Source

The high court of the Republic of Singapore, 2025

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