How an Ecommerce Platform Automated Product QA with Enhans' QA Agent
Overview
Managing a large-scale marketplace means continuously processing thousands of product listings submitted by sellers. One leading ecommerce platform partnered with Enhans to streamline this critical process using the QA Agent—a purpose-built solution that reviews product images and descriptions against platform guidelines, ensuring compliance and quality before listings go live.
Industry Challenges
Ecommerce platforms that allow third-party seller uploads face operational friction and brand risks:
The QA Agent Solution
The ecommerce platform adopted Enhans’ QA Agent to automate the product listing QA process, ensuring fast, scalable, and consistent review across all submitted content.
Image & Text Collection
QA Agent automatically collected all product listing content uploaded by sellers:
- Product images (main, detail, thumbnails)
- Text content (titles, bullet points, descriptions, tags)
This included listings both in draft status and those ready for publishing.
Automated Guideline-Based Review
Enhans collaborated with the platform to map their product listing guidelines into machine-readable logic and visual detection patterns. QA Agent reviewed every listing against these custom rules:
- Image Guidelines: No watermarks, logos, excessive whitespace, proper background, multiple views
- Text Guidelines: No prohibited keywords, misleading claims, proper formatting, completeness
- Category-Specific Rules: Special checks for fashion sizing charts, electronics compatibility tags, cosmetic ingredient disclosures, etc.
Violation Reporting & Rejection
When violations were detected:
- Minor issues triggered auto-reports with fix instructions to the seller
- Major breaches resulted in automatic rejection of the listing, with flagged reasons and annotated visuals
- QA Agent output was surfaced to seller dashboards and internal moderation panels in real time
Business Outcomes
“With QA Agent, we scaled our product QA without hiring more staff or sacrificing quality. Sellers love the instant feedback—and we’ve seen a major drop in policy violations.”
— Head of Operations, Ecommerce Platform
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